All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Posted Oct 26, 2025 - 02:38 UTC
Monitoring
Services have been restored, and we are working to validate the health of your systems. While data ingestion has resumed, there is a temporary backlog of data still being processed. As systems catch up, you may see a surge in delayed alerts. This is expected behavior and does not indicate new or ongoing threats.
Posted Oct 26, 2025 - 02:04 UTC
Investigating
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
Posted Oct 26, 2025 - 01:31 UTC
This incident affected: Singularity Threat Services (Australia (AP2)) and AI SIEM (Data) (Australia (AP2)).