All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Posted Mar 31, 2026 - 23:36 UTC
Monitoring
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
Posted Mar 31, 2026 - 23:26 UTC
Update
We are continuing to investigate this issue.
Posted Mar 31, 2026 - 22:46 UTC
Investigating
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Our engineering team is investigating and working to restore normal data flow.
Posted Mar 31, 2026 - 22:31 UTC
This incident affected: Singularity Threat Services (KSA (ME1)), AI SIEM (Data) (KSA (ME1)), and Endpoint Security (KSA (ME1)).