All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Posted Nov 06, 2025 - 19:03 UTC
Investigating
We are aware of delays in data ingestion impacting some customers. You may experience a delay in the appearance of new data within your console, including security event data, asset inventories, or alerts. Additionally, SentinelOne MDR services are impacted, with delayed investigation and response to alerts for customers in this region. The MDR team is ready to investigate and respond to alerts once this issue is resolved. Our engineering team is investigating and working to restore normal data flow.
Posted Nov 06, 2025 - 18:10 UTC
This incident affected: AI SIEM (Data) (USA (NA1)), Singularity Threat Services (USA (NA1)), and Singularity Operations Center and Management Console (USA (NA1)).