EventDB and SDL experiencing partial outage

Incident Report for SentinelOne

Resolved

All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Posted Jan 20, 2026 - 09:56 UTC

Monitoring

A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
Posted Jan 20, 2026 - 09:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 20, 2026 - 09:21 UTC

Investigating

We are currently investigating the issue.
Posted Jan 20, 2026 - 08:00 UTC
This incident affected: AI SIEM (Data) (USA (NA1)), Endpoint Security (USA (NA1)), and Singularity Operations Center and Management Console (USA (NA1)).